Frequently Asked Questions
Answers to common questions about our Work Ready program, workers' compensation care, and how we support employers and injured workers.
What is the Work Ready program?
Work Ready is a specialized workers' compensation care program at Apex Orthopaedics Spine & Neurology. We provide fast, expert medical treatment for workplace injuries, focusing on helping injured workers recover safely and return to work efficiently.
How quickly can an injured worker be seen?
We typically see injured workers within 24 to 72 hours of referral. Same-day follow-ups are available to ensure employers are always informed of the patient's status and treatment progress.
What types of injuries do you treat?
Our specialists treat a wide range of workplace injuries including back and neck injuries, joint pain, repetitive stress injuries, fractures, sprains, and neurological conditions related to workplace incidents.
How do you communicate with employers and case managers?
Work Ready provides a centralized phone line and email for all employer and case manager communication. We deliver timely status updates and documentation to keep all parties informed throughout the recovery process.
What locations do you serve?
We have 5 convenient locations across North Carolina and South Carolina: Charlotte, High Point, Raleigh, Wilmington, and Rock Hill (SC). This allows injured workers to access care close to home or work.
How do I refer an injured worker?
Simply call our Workers' Compensation Line at 704-707-4110 or contact us online. Our team will guide you through the referral process and schedule a prompt evaluation.
Do you accept workers' compensation insurance?
Yes. We work with workers' compensation insurers, employers, and case managers to ensure a smooth, coordinated care experience. Contact us to confirm coverage and get started.
Have More Questions?
Our Workers' Compensation team is standing by to help. Call us or reach out online for fast, expert guidance.